WHAT IS WEST OCEAN?
An empty room has a certain kind of possibility. We find ourselves imagining what could live there — a light, a chair, an object, and how each might belong together.
WEST OCEAN was born from that feeling. We believe a space becomes more meaningful when every piece has a reason to be there. Our collection begins with function, followed by harmony, and then design — bringing together pieces that feel considered without feeling overworked.
For us, a well-used space is not simply a beautiful one. It is a space that feels like it belongs to you.
WHAT DOES WEST OCEAN LOOK FOR?
Function comes first. Harmony follows. Design completes it.
We look for pieces that serve a purpose, work naturally within a space, and carry a sense of character.
From lighting to furniture and objects, every piece is selected with the relationship between the object and the space in mind.
WHERE DO YOUR PRODUCTS COME FROM?
WEST OCEAN is an independent online interior collection. We work with a range of suppliers to discover lighting, furniture, and objects from different places.
Our collection is continuously evolving as we find pieces that fit our point of view.
Rather than filling a space with more, we look for pieces that feel like they belong.
WHAT IS YOUR MAIN FOCUS?
Lighting is at the heart of WEST OCEAN.
We believe light can change the way a room feels without changing the room itself. It can create warmth, define an area, bring attention to an object, or simply make a space feel more complete.
Alongside lighting, we are gradually expanding into furniture, décor, and other pieces for everyday spaces.
HOW LONG WILL MY ORDER TAKE TO ARRIVE?
Our products are carefully prepared and shipped internationally.
Orders typically arrive within 14–16 business days, although delivery times may vary depending on the product, destination, and shipping conditions.
We appreciate your patience while your piece makes its way to you.
DO YOU OFFER FREE SHIPPING?
Yes. We currently offer free shipping on our products.
Shipping arrangements may vary depending on the product, destination, and other circumstances.
WHERE DO YOU SHIP?
We currently ship to:
- United States
- Canada
- Australia
We are continuing to prepare for additional international destinations.
CAN I ORDER ONLINE?
Yes. WEST OCEAN is an online store, and our collection is available to purchase directly through our website.
Each piece is selected to make discovering and shaping your space a little easier.
WHAT IS YOUR RETURN POLICY?
We accept returns within 30 days of delivery, provided the item is unused and remains in its original condition.
Returns due to a change of mind are not accepted.
For products that arrive damaged, defective, or incorrect, we will work with you to arrange a replacement or refund.
Please contact us with details and supporting photos within 48 hours of receiving your order. Each case will be reviewed individually.
WHAT IF MY ORDER ARRIVES DAMAGED OR I RECEIVE THE WRONG ITEM?
If your order arrives damaged, defective, or different from what you ordered, please document the issue and contact us within 48 hours of delivery.
Please include photographs showing the product and the issue clearly.
After reviewing the details, we will arrange an appropriate replacement or refund.
DO YOU OFFER A TRADE PROGRAM?
We are currently preparing a Trade Program for interior designers, architects, and other design professionals.
More information will be available as the program develops.
DO YOU HAVE A PHYSICAL STORE OR STUDIO?
Not at this time.
WEST OCEAN is currently an online collection, allowing us to discover and bring together pieces from different sources without being limited to a single physical space.
DO YOU OFFER GIFT CARDS?
Our Gift Card program is currently being developed.
Please check back for future updates.
DO YOU RENT YOUR PRODUCTS?
No. We do not currently offer product rentals.
WHICH PAYMENT METHODS DO YOU ACCEPT?
We currently accept PayPal and the payment methods available through our standard Shopify checkout.
HOW CAN I CONTACT WEST OCEAN?
For questions about products, orders, shipping, or anything else, please use the contact options available on our website.